Dubai: Logistics company DHL is expanding its footprint in the UAE by adding more retail outlets in major and remote locations.
In an interview with Gulf News on Thursday, Frank-Uwe Ungerer, country manager for DHL Express UAE, revealed that at least six retail outlets, where customers can drop off or collect shipment, will be opened in different areas by the end of the year.
The company currently operates 23 service points, many of them in big shopping malls including Mall of the Emirates, Dubai Mall, Ibn Battuta and Deira City Centre. Three of the new outlets will be in Dubai, while the rest will be set up in other parts of the country, including Ajman and Abu Dhabi.
“We’re almost in every shopping mall, but there are still areas that need our service. Very soon, we will finally have one outlet on Shaikh Zayed road,” Ungerer said.
“We’re also looking to reach out to remote locations in the UAE. We want to expand geographically and open outlets in far-flung areas. This will help us offer a better service to our customers,” he said.
Unveiling new locations is part of DHL’s continued expansion into the Middle East and North Africa (Mena) region.
The company is building a Dh100-million ground operations facility, the biggest in Mena, within Meydan’s Racecourse district. It is also spending $30 million (Dh110 million) on the construction of three gateways in Dammam, Riyadh and Jeddah in Saudi Arabia.
With the economy growing on the back of rising consumer spending and confidence, DHL expects to see “double-digit” growth in revenues and market share in the UAE.
“I can’t disclose the figures, but in the last four years, we’ve grown in double digits. We have the same forecast for this year,” Ungerer said.
DHL is part of the postal and logistics Group, Deutsche Post DHL, which recorded revenues worth €13.5 billion in the third quarter of last year.