President Bashar al-Assad launched the National Project for Administrative Reform, during a Cabinet session, at the Cabinet headquarters in Kafarsouseh area in Damascus.
During the session, President Assad said, this project depends on several axes, the first of which is creating a unified and homogeneous methodology for all ministries, via the Centre for Administrative Assessment and Support, which will devise structures and job classification, come up with mechanisms for assessing performance and internal systems of establishments, and assess procedures between citizens and establishments, and within establishments, as well as, measuring citizen and employee satisfaction and combating corruption.
The project will also include the Administrative Performance Observatory, which is mainly an electronic structure, one of whose tasks will be to follow up on how establishments implement the criteria set by the Centre, eventually allowing for evaluating each establishment and make comparisons between establishments, according to the development of their performance.
Another part of the project is the Human Resources Service Centre, which is tasked with putting together a detailed and accurate map for available human resources, as well as, a map for vacancies and linking them together through job classification, which will allow the government's employment policy to be clear and methodical by relying on the two maps to fill vacancies. The Centre will also provide electronic training to improve performance.
President Assad pointed out that the project will also involve launching a website to communicate with citizens and receive their suggestions, complains, or evaluations regarding establishments, which will allow for having a more comprehensive process in which everybody participates instead of just remaining linked to ministries and their establishments.
President Assad concluded by addressing some harmful phenomena that appeared during the last few years that directly infringe upon citizens' rights and do not befit the country, including officials having large motorcades, stressing that such things are unacceptable and instructing the ministries to take the necessary steps to curb such phenomena
Source: NAM News Network