The second annual Government Summit opened with a keynote speech by Professor Klaus Schwab, founder and executive chairman of the World Economic Forum.
Sheikh Mohammad bin Rashid Al-Maktoum, vice-president and prime minister of the UAE and ruler of Dubai, was present at different sessions along with several other top officials, ministers and dignitaries.
Professor Klaus Schwab said the optimal use of big data, inclusion of private sector in governance and smart cities will be key to the future of government services.
“Today, we are living in the Governance 2.0 world characterized by new technologies that provide services and bring about an interactive relationship between the leadership and its citizens,” said Professor Klaus Schwab, in his keynote speech at the Government Summit.
“This is much like a Google search bar — you type something in, and you get the best possible result for your query.”
The next stage of governance, explained Schwab, will be characterized by citizens who are the co-owners and shapers of the future.
“Governance 3.0 will be a platform where people can provide feedback, much like YouTube.”
Technological advancements over the last two decades such as the Internet and social media have made the world an increasingly complex place, said Schwab, and having the right people to deal with a rapidly changing environment will be the key challenge for the future.
“The next scarce resource is talent, not capital,” said Professor Klaus Schwab.
As many as 3,500 delegates and government representatives from 50 countries along with the world’s most respected government and business leaders, decision makers, executives and experts have been attending the three-day summit.
The event highlights six interactive systems including among them international travel, home care health, experience-based learning, smart cities, delivery of government services via visual and automated transformation and artificial intelligence that spur visitors to imagine future trends of government services.
During his tour to the event, Sheikh Mohammed bin Rashid Al-Maktoum, who was accompanied by Sheikh Hamdan bin Mohammed bin Rashid Al-Maktoum, Crown Prince of Dubai said:” The future holds great technological transformations that we aspire to cope with ….. the UAE government will seek to build partnership and integration with the private sector to make a different life for communities.”
He added: “We will also provide an integrated environment in the UAE government to experience every new product in the world of technology and innovation.”
Shaikh Hamdan bin Mohammad bin Rashid Al Maktoum, Crown Prince of Dubai, has launched “Dubai Government: Towards 2021” at the summit.
In a presentation, Shaikh Hamdan showcased how the lives of residents will improve by 2021 with the implementation of technology.
The initiative aims to create a single-window system that will allow people seamless access to all government services.
Speaking about exceptional leadership, Lt. Gen. Shaikh Saif bin Zayed Al-Nahyan, deputy prime minister and minister of interior, lauded the UAE govrenment’s efforts to overcome tough economic times and heralded a new era of e-government. He said the UAE had in this time succeeded in launching three satellites, and recently won the right to host the World Expo 2020.
“Despite the financial crisis, the number of visitors to the UAE increased by 113 percent, while foreign investment increased by 40 percent,” Sheikh Saif added.
In a session on Smart Mobility, Mattar Al-Tayer, chairman of the board and executive director of Dubai Roads and Transport Authority (RTA), suggested regulating car use as an option.
In 2005, Dubai witnessed 22 accidents per 100,000 people which cost AED4 billion.
This has been reduced to just six accidents per 100,000 people thanks to a robust infrastructure and new laws and regulations, said Mattar Al-Tayer, chairman of the board and executive director of Dubai’s Roads & Transport Authority (RTA).
“When it comes to transportation infrastructure and mobility policies, it is very costly,” said Al-Tayer.
“We can use low-cost transportation to solve traffic problems by focusing on public transportation, such as maritime, buses and metro. Any country without infrastructure will fail at an economic level,” he said.
The RTA head also outlined four major transport initiatives that will be rolled out to support increased demand in the run up to Dubai Expo 2020 where 25 million visitors are expected to descend on Dubai over the six months of Expo.
Pointing out that efficiency in health care depends on both technological planning as well as financial planning, Dr. Allen Wai-Lun Cheung, director of Hong Kong Hospital Authority — China, said the adoption of technology must go hand in hand with training.
“Training the personnel to utilize technology is a time-taking process, which underlines the importance of adequate planning well ahead. However, with planning in place, it is possible to considerably reduce the actual time involved to embrace technology in the delivery of medical services,” Dr. Cheung added.
Dr. Catherine Mohr, director of Medical Research at Intuitive Surgical, US, said: “While robotics have come to dominate medical procedures, especially in the area of surgery, the human aspect is still relevant in making the technology work. High quality training is therefore still relevant in spite of advances in technology.”