Bombardier Collaborates with Sterling for Enhanced Worldwide Customer Support of Parts Shipments

Bombardier Collaborates with Sterling for Enhanced Worldwide Customer Support of Parts Shipments

Fully integrated solution for parts delivery further bolsters responsiveness and complements Bombardier’s extensive parts network\

  • Fully integrated solution for parts delivery further bolsters responsiveness and complements Bombardier’s extensive parts network
  • Bombardier can now access a network of aircraft for parts dispatch to customers worldwide
  • Enhanced parts delivery capability complements Bombardier’s rapidly growing customer service network, which is currently expanding by more than 50%

MONTRÉAL, May 18, 2021 (GLOBE NEWSWIRE) — Bombardier today announced its collaboration with Sterling Global Aviation Logistics, a global leader in aviation transportation and logistics to enhance worldwide dispatch of parts for its customers. The collaboration provides Bombardier with access to a network of aircraft, based across five continents, with which to deliver a wide variety of parts to customers quickly and efficiently in the event of an aircraft on ground (AOG) situation.

“Our customers deserve fast and effortless AOG resolution and our collaboration with Sterling, an industry leader in providing AOG Logistics around the globe, allows us to quickly and efficiently deliver the parts our customers need,” said Andy Nureddin, Vice President, Customer Support, Bombardier. “We are delighted to further enhance our portfolio of solutions, and we are proud to add this offering to the ways in which we can be there for our customers when and where they need us.”

“We are very excited to provide global logistics support to Bombardier’s enhanced parts delivery solutions for their customers and are proud of our long-standing strategic collaboration of over 15 years,” said Robert Broderick, Executive Vice President, Sterling Global Aviation Logistics.

Bombardier customers can fly with confidence knowing that they have the backing of one of the industry’s most expansive parts distribution networks with parts facilities located across North America, Europe, Asia, and the Middle East. Shipping more than 350,000 parts annually with an impressive network-wide parts availability rate of 96%, Bombardier’s sophisticated inventory management system maximizes parts availability, shipping and tracking 24/7. Customers who buy parts from Bombardier can continue to benefit from a two-year parts warranty guarantee and price matching.

The enhanced parts delivery service is one of many solutions available to customers in need of immediate assistance. Bombardier’s Mobile Response Team boasts world-class AOG coverage with 30 mobile response team trucks worldwide. Additionally, customers can count on Bombardier for support of structural repairs for its leading family of Learjet, Challenger and Global aircraft. These high-quality repair solutions are available at one single point of contact through Bombardier’s Customer Response Centre (CRC) at +1-866-538-1247 (North America) and +1-514-855-2999 (outside of North America).

The cross-functional CRC teams at Bombardier are also empowered with state-of-the art tools and technology and are backed by Bombardier’s aircraft engineering expertise. Bombardier continues to reinforce its ongoing commitment to providing its customers with the most comprehensive onsite, mobile and aircraft-on-ground resolution services in the industry.

This announcement is the latest in a series aimed at enhancing Bombardier’s worldwide customer service network and increasing its infrastructure footprint by 50%. These include the expansion of Bombardier’s service centre network in Berlin, Miami, Biggin Hill, London, Singapore and the new service centre to be built in Melbourne, Australia; new Line Maintenance Stations (LMS) at strategic locations in the U.S, Europe; as well as new products and services for customers, including the next steps in Bombardier’s digital transformation.

About Bombardier
Bombardier is a global leader in aviation, creating innovative and game-changing planes. Our products and services provide world-class experiences that set new standards in passenger comfort, energy efficiency, reliability and safety.

Headquartered in Montréal, Canada, Bombardier is present in more than 12 countries including its production/engineering sites and its customer support network. The Corporation supports a worldwide fleet of approximately 4,900 aircraft in service with a wide variety of multinational corporations, charter and fractional ownership providers, governments and private individuals.

News and information is available at or follow us on Twitter @Bombardier.

About Sterling Global Aviation Logistics
Since 1981, Sterling Global Aviation Logistics, a Kuehne and Nagel company, has been helping aviation clients with their worldwide priority shipping, transporting valuable aircraft parts swiftly and efficiently. Sterling specializes in shipping AOG aircraft parts, heavy weight or oversized freight, and dangerous goods, while keeping down time to a minimum. With a focus on providing global AOG Logistics, Sterling is at the forefront of innovations, offering precision, individualized service and dependability.

More information is available at

Bombardier, Learjet, Challenger, and Global are registered or unregistered trademark of Bombardier Inc. or its subsidiaries.

For Information
Matthew Nicholls

For Information
Marie Vigliarolo
Sterling Global Aviation Logistics
+1-718-995-3616 ext. 2207

A photo accompanying this announcement is available at:

Previous Article

Obalon Therapeutics Stockholders Special Meeting Adjourned to May 25, 2021

Next Article

GES Launches Visit GO! by GES(SM)

Related Posts

‫مجموعة هائل سعيد أنعم وشركاه تتبرع بمبلغ 1.2 مليون دولار لدعم استغاثة الأمم المتحدة بشأن خزان النفط العائم صافر

–  مجموعة هائل سعيد أنعم وشركاه، اول قطاع خاص “عالمياً” يستجيب لاستغاثة الأمم المتحدة بشأن خزان الناقلة صافر، ويبادر بالتبرع بمبلغ 1.2 مليون دولار لمنع وقوع كارثة –  الدعم سيسهم في دعم خطة الأمم المتحدة، لمنع وقوع كارثة بشرية واقتصادية وبيئية في اليمن ومنطقة البحر الأحمر من خلال نقل ما يزيد عن مليون برميل من […]

‫ منصة التواصل الاجتماعي Royal Live تطلق ميزة جديدة وجذابة تُسمى “League” على منصتها للبث المباشر

المنامة عاصمه البحرين  1 سبتمبر 2021 /PRNewswire/ — أطلقت منصة التواصل الاجتماعي Royal Live  (“التطبيق”)، وهي إحدى المنصات الاجتماعية المعروفة بميزة البث المباشر والبث الإذاعي في بلدان الشرق الأوسط، ميزة “ League ” الجديدة لإضافة تجربة بث مباشر ممتازة للمستخدمين .  تمثل الميزة الجديدة المضافة على المنصة  خطوة جديدة في الجهود المبذولة من جانب الشركة […]

‫ شركة Recorded Future المدافعة عن الأسلحة بأكبر غرض استخباراتي كامل مصمم للعمل

يعمل إصدار المنصة الجديدة على تعزيز القدرات لمنع إساءة استخدام العلامة التجارية، واكتشاف بيانات الاعتماد المخترقة، وتصور التهديدات وتحديد أولوياتها، والدفاع عن أسطح الهجوم بوسطن، 13 مايو 2022 / PRNewswire / — أعلنت شركة Recorded Future ، أكبر شركة استخبارات في العالم، اليوم عن إصدار جديد كبير  لمنصة الاستخبارات  القائمة على السحابة مع قدرات جديدة لفضح […]

ROSEN, GLOBAL INVESTOR COUNSEL, Encourages International Business Machines Corporation Investors to Secure Counsel Before Important Deadline in Securities Class Action – IBM

NEW YORK, May 09, 2022 (GLOBE NEWSWIRE) — WHY: Rosen Law Firm, a global investor rights law firm, reminds purchasers of the securities of International Business Machines Corporation (NYSE: IBM) between April 4, 2017 and October 20, 2021, inclusive (the “Class Period”), of the important June 6, 2022 lead plaintiff deadline. SO WHAT: If you […]