Al Ain:Abu Dhabi Islamic Bank (ADIB) has launched its new Al Mutarid Branch in Al Ain, unveiling a branch concept that merges digital self-service options with personalized in-person support.

According to Emirates News Agency, this development is part of ADIB's ongoing investment in enhancing both its physical network and digital capabilities, aiming to provide a more convenient and responsive banking experience for its customers.

The newly opened branch features self-service terminals and smart teller services, complemented by the expertise of ADIB employees who are available to assist with various banking needs. This approach allows routine transactions to be efficiently completed through digital facilities while ensuring personal assistance is readily accessible.

With the addition of the Al Mutarid Branch, ADIB now operates nine branches in Al Ain, contributing to a total of 64 branches across the nation. Amit Malhotra, Group Head of Retail Banking at ADIB, emphasized the bank's focus on meeting customer needs as part of its Vision 2035 strategy, which aims to offer greater flexibility in accessing banking services.

Ahmed Ateeq Al Dhaheri, Head of Branch Network at ADIB, highlighted Al Ain's importance to the bank, noting that the new branch reflects ADIB's ongoing commitment to the city and its communities by providing customers the option to use self-service technology alongside the support of the bank's team.