Sharjah:H.H. Sheikh Sultan bin Mohammed bin Sultan Al Qasimi, the Crown Prince and Deputy Ruler of Sharjah, witnessed the inauguration of a partnership between the Ministry of Cabinet Affairs and Sharjah Police. This collaboration aims to enhance cooperation in implementing the Global Star Rating System for Services, focusing on improving service quality and efficiency while enhancing the customer experience. The announcement was made during the UAE Government Annual Meetings 2026.

According to Emirates News Agency, the Crown Prince emphasized the importance of advancing government services, highlighting the UAE's commitment to a governance model prioritizing quality of life and community happiness. This initiative aims to empower government institutions to anticipate and meet customer needs more effectively.

The partnership agreement was formalized in the presence of Sheikh Sultan and Mohammad Abdullah Al Gergawi, Minister of Cabinet Affairs. The event was also attended by Mohamed bin Taliah, Assistant Minister for Government Experience Exchange, and Major General Abdullah Mubarak bin Amer, Commander-in-Chief of Sharjah Police. The Minister of Cabinet Affairs underscored the necessity of such partnerships to ensure continuous improvement in service delivery.

This collaboration underscores the significance of integrating federal and local government efforts to enhance service operations. It involves developing employee skills for accurate service evaluation and utilizing assessment results to identify areas for improvement. The Global Star Rating System, launched in 2011, aims to redefine government service standards, aligning them with international benchmarks.