Dubai: The European Organisation for Excellence and Agility (EEA) has awarded Digital Dubai a 5-star rating in institutional resilience and a 4-star rating in institutional agility, in an international accreditation that reflects advanced institutional maturity and readiness to respond to evolving change.
According to Emirates News Agency, this achievement marks Digital Dubai as the first government entity specialising in digital transformation in the region to receive a 5-star rating in institutional resilience from the organisation, along with a 4-star rating in institutional agility. The recognition follows a comprehensive assessment covering key institutional dimensions, including leadership, governance, institutional culture, business continuity, responsiveness to change, and agility in decision-making and initiatives execution.
Hamad Obaid Al Mansoori, Director General of Digital Dubai, emphasized that this international recognition affirms the success of Dubai's approach to building a government capable of sustaining progress under all circumstances. He stated, "In an era of accelerating technological, economic, and geopolitical changes, institutional resilience has become a strategic necessity and a key driver of sustainable government performance, digital economy growth, and public trust."
He further highlighted that this achievement reflects the vision of Dubai's leadership, which prioritizes readiness, proactiveness, and innovation in government work. Al Mansoori expressed commitment to investing in advancing more resilient and agile institutions and government digital infrastructure powered by advanced technologies and AI, thereby strengthening Dubai's leadership in digital transformation and enabling efficient, proactive, and human-centric services.
Henk Van Twillert, CEO of the European Organisation for Excellence and Agility, commented on Digital Dubai's achievement, noting that it reflects a high level of institutional maturity and strong capability for adaptation, innovation, and future readiness. He added that the assessment journey demonstrated Digital Dubai's ability to translate the concepts of resilience and agility into measurable and applicable institutional practices, serving as a model of constructive collaboration and best practice exchange.
This recognition comes amid rapid technological, economic, and geopolitical transformations, where the ability of government institutions to sustain performance, adapt, and respond effectively has become a key driver of resilience, public trust, and digital economy growth. The certificates of recognition were received by Younus Al Nasser, Chief Executive of the Dubai Data and Statistics Establishment at Digital Dubai, on behalf of Hamad Obaid Al Mansoori, from Mr. Henk Van Twillert.