DEWA electronically received data of over 742,000 tenancy contracts in 2023

DUBAI: Saeed Mohammed Al Tayer, MD and CEO of Dubai Electricity and Water Authority (DEWA), announced that DEWA received a total of 742,035 tenancy contract data in 2023, compared to 648,065 contracts in 2022, an increase of about 14.5%. This data in…


DUBAI: Saeed Mohammed Al Tayer, MD and CEO of Dubai Electricity and Water Authority (DEWA), announced that DEWA received a total of 742,035 tenancy contract data in 2023, compared to 648,065 contracts in 2022, an increase of about 14.5%.

This data included new and renewed Ejari contracts from all customer categories. DEWA’s systems are electronically integrated with the Ejari system from the Real Estate Regulatory Authority (RERA) of the Dubai Land Department.

The tenant’s data is automatically transferred to DEWA, an account number is created for new tenants, and electricity and water services are activated after paying the security deposit through DEWA’s smart channels.

Al Tayer said the notable increase in tenancy contracts in 2023 reflects Dubai’s position as a preferred destination for living, working, entrepreneurship and tourism. Many factors contribute to providing a unique lifestyle for everyone living in Dubai, including advanced infrastructure, easy access to services, and other elements that co
ntribute to achieving the wise leadership’s vision.

He added that DEWA has completed the digital integration of more than 90 projects with government and private organisations to provide seamless, proactive, and integrated services that can be easily completed anytime, anywhere, easily and safely. This supports the UAE Digital Government Strategy 2025, the Dubai Digital Strategy, and Dubai’s’ Services 360′ policy.

Mohammed Salem Al Mana, Executive Vice President of Billing Services at DEWA, noted that the total number of Ejari contracts whose data DEWA received in 2023 was 742,035. This included 324,766 new contracts and 417,269 renewed contracts. From the service’s first launch in 2015 until the end of 2023, the total number of new and renewed Ejari contracts that DEWA receive their data reached 3,589,038.

The integration with Ejari also enables automatic updates of the annual rent value in DEWA’s system during annual renewals. This, in turn, updates the housing fees, eliminating the need for customers to
visit Dubai Municipality to adjust the yearly rent value.

Source: Emirates News Agency

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